"Amazing Books North America" is a third-party online book seller on Amazon.ca. I bought from them a textbook for a university course. It did not come by the expected delivery date. I waited an extra week before contacting them to ask for an update. I received a barely legible response blaming the courier company and telling me my book probably would not come, that they've already went ahead and processed a refund, and that if the book did arrive I was to send it back. At this point I was already behind in my coursework, and it was too late to buy the textbook elsewhere online as all the other copies were gone. I wish there had been reviews on this company before I bought the book so I could have known to buy it elsewhere while they were still available. Now I had to spend an additional $100 to get it from my university bookstore, and my grade in the course has been negatively affected because of the time wasted. I contacted the company to file a complaint and was ignored. I want to warn future buyers to steer clear so they don't have to lose money and grades because of this store's incompetence and/or dishonesty like I did.