Drew B.

The first thing you'll notice is that you need to give them your credit card details before you can do much on the site. Which if you succumb will be your downfall, I was curious about the different memberships that they advertise all over the site and clicked the Upgrade button just to see what perks it would give, but just like that with no confirmation my card was debited £40 for a months membership! (at this point I was on the trial and had no interest in paying).

So I hopped over to the customer help immediately and did manage to speak to a rep, when I explained that there had been no confirmation and I hadnt used any features she then printed out a list of the T&C's that I had signed when I registered, I kept at her, saying that I had only been registered for one day, with 30 days left on my trial why would I choose to pay for it. Eventually she managed to process a refund for me, great I thought - not too painful as I left the chat.

Except the refund she gave me was in their site credit. So with £40 in credit, I thought the easiest way around their pesky system would be to withdraw it like you would do with your earnings - nope. The withdraw system apparently doesnt work for "deposits".

Again, seriously frustrated I messaged into the chat. This time my case was forwarded onto the finance department which returned my money a day or two later.

So in summary, if you make one wrong click on their site expect to be fighting tooth and nail to see any sign of your money again. They take every opportunity to take fees, first when the employer is paying for the contests, then again when you actually complete the work.

Avoid it at all costs, there are better websites available.