Like most of you I wish I had read these reviews before ordering. My package is a month late and still not delivered. Not sure if I'll ever see it lol. But there is a solution for anyone out there who has time to follow up with these issues... failure to comply with the provisions they have on their site is a breach of contract as well as contrary to most consumer protection laws in the US... which is DressLily's home base. Someone should really follow up with this.
Dear DressLily S.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize.
Could you please kindly give us your order number so that we can check for you?
We apologize for the inconvenience and we are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com