- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
We bought a bed in good faith, the divan was broken, the mattress and headboard was the wrong ones. You can only contact customer services via email so have to wait 48 hours for response. Which arrived. The new divan was delivered very poor quality and no holes for the wheels, had to make the holes myself and the mattress and headboard not exchanged. Speaking to the lady who arranged the divan exchange She advised this happens all the time they don't deliver what is in the picture.
I have emailed about this and again no reply.
Do yourself a favour pay a bit extra and get the bed and customer service you deserve.
D R.'s review of Beds.co.uk earned 4 Very Helpful votes
D hasn’t received any thanks yous.
D doesn’t have any fans yet.
D isn’t following anybody yet.
Empty.
29/3/2024I had a very bad experience with this company's products after using them for a year and...
Ordered my new bed on Monday, didn't receive a confirmation email so rang them after a few hours....
Hello,
We would like to get this resolved for you. To investigate your order we would need a postcode or order number. Please call us on 0121 526 7305 to get this resolved.
Kind regards,
Terri