They let their clients dispute claims to keep only the good reviews. Terrible people should know what they are getting into before they get completely screwed over!
Hi there,
Vendors are only encouraged to dispute Reviews they believe violate our Terms of Use. Please keep in mind, WeddingWire never simply removes negative reviews. The more reviews on our site, the more information there is for engaged couples to make decisions about vendors to hire for their own weddings! However, once a review is disputed, it becomes the Dispute Team's responsibility to determine whether or not that review in question does or does not violate our Terms of Use. If you have any questions about the Dispute process, please feel free to reach out to us at support@weddingwire.com and we would be happy to help!
Hi there,
Vendors are only encouraged to dispute Reviews they believe violate our Terms of Use. Please keep in mind, WeddingWire never simply removes negative reviews. The more reviews on our site, the more information there is for engaged couples to make decisions about vendors to hire for their own weddings! However, once a review is disputed, it becomes the Dispute Team's responsibility to determine whether or not that review in question does or does not violate our Terms of Use. If you have any questions about the Dispute process, please feel free to reach out to us at support@weddingwire.com and we would be happy to help!