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Placed order on July 1,2018 with expedited delivery. On July 3,2018 I recieved a "were sorry there are delays" email, but we will keep you updated". On July 6,2018 I manually reached out to them after receiving no updates. No one ever picked up a phone or responded to me. After an hour of navigating the website and contacting them by text I finally got the order cancelled. Will update later to see if my funds show back up on my card!
Doug R.'s review of Filters Fast earned 3 Very Helpful votes
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I contacted you on april 24th by phone and received a return form for my filter sent it back that...
No explanation as to why I don't have the ice maker. Please inform someone I want to know when it...
Hello Doug, I am very sorry that you did not have a good experience with us. We have an email and phone customer service team that are available Monday through Friday, from 9am to 5pm EST and all call backs are answered before we close for the day. Please email me your order number directly and I will be happy to look into this for you as well as ensure that your refund has been processed. I can be reached at Lindsey@filtersfast.com.
Thank you,
Lindsey Williams