Purchased 3 shirts and a jacket for my wife on her birthday. All items on one order. What a huge mistake. My wife wears a size medium and every item was way to small, like child size small. All items were made in Asian countries which might be the size discrepancy.
Tried to initiate the return online and they wanted me to return each item at the cost to me $9.99 each even though they were purchased together as one order.
My advise is don't not buy into their hassle free returns because it's certainly not hassle free and the consumer has to jump through hoops to make a return.