I made a reservation with them at least a month in advance for a weekend in Florida. Upon arrival in the airport, the rental car company told me they had run out of cars and would have to cancel my reservation - say what?
It's now been over 40 days since that happened and I still haven't seen my money back, neither have I seen the difference of the super expensive rental I had to make, because this company doesn't give a damn to their customers.
You may be left stranded!