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I have been a customer for 9 years now, for my ATV Repair shop. PZ is a go-to one-stop shop for OEM parts, that, often, I can't get anywhere else. They cannot compete in aftermarket parts, and they don't try to.
Their downside is definitely shipping, and you can see that all over in the other reviews. Obviously they can't stock every item for every piece of equipment, so available parts are ordered by them from the manufacturer. By the time PZ gets a part, and ships it to rural South Dakota, often, 10 days has passed. No shop can operate like that. We need parts fast. REALLY fast. PZ would do well to look at Amazon Prime, and see how they can get parts to me in 1-2 days. PZ should consider a program where they search dealerships, or even repair shops like mine, nationwide for parts that are just sitting on shelves, to sell to customers that are far away like me, or for obscure parts. We have old stock that we would love to move at cost.
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3rd time I've paid for expedited shipping and they still take almost two days to ship it so it...
Hi Douglas,
Thanks for leaving a positive review. We appreciate our customer's feedback and we will take this to heart and see what we can do for dealerships in farther areas. We have many relationships and we really appreciate the suggestion, networking with local dealers has potential for faster shipping but product quality and authenticity as well as warranty protection are also considerations. We hope we can continue to be here for you as your go-to-one-stop shop for OEM parts and we hope to earn a fourth or fifth star on your next order.