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Douglas B.

Contributor Level

Total Points
81

1 Review by Douglas

  • Tophatter

10/29/18
Verified purchase

I love the fact that it is over soon.and all the cheap items that look way more expensive than they are. Some ads and or displays are very misleading as to actually what in the photo you are getting, or how many, etc. that will be the demise of this site.if the vendor has to deceive the customer to make a buck they have problems and can't be trusted. I have told many many people about this site and many have stopped using it because of the pathetic attempt to fool or deceive the customer. I realize it's done all legal like and if you read all the description, fine print, and so on it reveals the truth... more or less. Sad as it is I avoid those vendors and keep on buying.

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Angelique C. – Tophatter Rep

Hi Douglas,

Thank you for your review.

Tophatter is a Marketplace that connects buyers with sellers (https://tophatter.com/terms), and we rely on sellers to provide accurate information about every item; however, if you discover a listing has been misrepresented in any way, we offer excellent Buyer Protection (https :// tophatter. Com/topics/Buying/subtopics/Buyer%20Issues/questions/Is%20there%20Buyer%20Protection%3F) As part of our quality assurance process, our system detects and applies strong penalties to sellers with higher than average return rate, and individual items exceeding the rate will no longer be scheduled on our platform.

If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.

For any problematic items, please contact our dedicated support team here http://tinyurl.com/j8eo7hu for help getting the issue resolved.

Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.

Kind Regards,
Angelique

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