Order an 8 camera system from them. They charged my account. Then asked for a photo ID and Copies of the CC'd. I told them no. To cancel my order. Which they did. But now they have 225.00 of my money.
I will change the rating as soon as I get my money back!
Dear Doug,
We are sorry for all the inconvenience. We already replied you the same on Ressellerratings.com. Please understand that we DO NOT ask for photos of your drivers licence or credit card or other photo ID to prove your identity for no reasons. We only do that when there is a problem occur during the process of your money transaction. The reasons can vary from customer to customer. For example, some times there are fraud orders, in order to make sure that it's not someone else purchasing items using your account, we have to ask for payment identity. It is for your own good. If you would not like to offer the identity, we are not supposed to send your order. Your understanding will be much appreciated. And for your order, we checked just now, we have already finished the refund, please check your account. If you have any other further concerns, please contact our customer service people, they will help you to solve all your problems!
Thanks for shopping with us!
Sincerely,
Lightinthebox