Dorothy W.

I ORDERED 2 Birth Certificates/ They kept erasing my middle name in ordering so, I hit submit more than once. At the end I realized the amount charged was about $500. I called and all of it was canceled except $119. Then I was told, more documentation needed to complete order with 2 days. I was on vacation and couldn't provide those papers. So, I canceled the order and was told, I'd be charged nothing. Well, now I was told- that was a 2nd company (was another $100.) and USVital wouldn't return any of my money. IT would of been $219. For 2 birth certificates! Beyond ridiculous! My bank tried to call, and no answer. They called me back, and said, they did their job and refused refund. They said, state canceled. Nothing was said about a 2nd company nor another fee! Especially another $100. I'm showing this to my bank for refund. Tell your banks, tell customers NOT TO USE THIS SITE!