I've used Cardpool successfully for 7 or so years (I only buy, typically Starbucks cards). No probs whatsoever... UNTIL May, 2019. I bought a $50 e-card--have done so in the past multiple times--and it came to me already registered to someone else AND with a $0.00 balance. I called and left messages 3 times.no response! I also sent detailed emails to their address 3 times. No response! I turned to my credit card co. (BoA), and after much documentation, I now have the $48.25 I spent at Cardpool back in my account. I hate to have this once dependable company become a scam, but I don't dare buy from them again!