Dorian G.

Still no concise information regarding my order with takealot, nor any movement on the tracking system or indication of delivery,
All your competitors are able to give a clear and precise delivery date, even SAPO has a more reliable tracking system and to top that delivers quicker too.
Based on your customer feedback on various platforms including facebook & hellopeter You can see that 99% of your complaints are due this lack of communication, unreliability and bad customer service all stemming from the same cause.
I have been a loyal customer since Kalahari days but with each order things become progressively worse. And it seems that you are in no way intent on heading the voices of your supporters.
This is really not wise as more and more competitors emerge offering the same products at the same or similar pricing with more effient delivery, concise tracking and better all round service.
Your call centre agents could learn from government departments, you tracking and delivery could learn from Sapo all in all im very dissapointed and feel ill be forced to take my patronage elsewhere which is sad for me given all the years Ive remained a client and all the people Ive recommended use your shop.
This is not on I was promised delivery within this week