Here is the horror story, I booked a listing from Swiss Garden Residence in Malaysia but there was another name R&D Stay Services when I got the booking confirmation, guess what, it was private scammer condo owners with fake names: Rosalie & Debbie, listing under big name as Swiss Garden Residence! And, then once you book, Agoda, confirmation is sent to you where, the scammer/fraudulent owners require your passport details, and deposit, etc while these two owners had fake American names: Rosalie and Debbie
And, they list under R& D Services, but anyway, there were tons of issues in the apartment, not clean, drainage issue, it wasnt even a non-smoking condo, very dirty because they never washed the comforters or blankets and then I got trapped in faculty sliding door between the living room and bedroom but there was a space by the get through so I sent an email to Agoda and the Agoda rep named: Caresa just forwarded the exact email to the scammer/psychopaths property owners and these owners then came over and called the cops on me, kept my deposit and then pushed me out of the condo, when. I had different check out date, it was so horrendous, basically they were ticked off because I complained to the Agoda but Agoda rep put me in jepordary by inappropriately forwarding my email to the scamming condo owners...
It was horrible experience, these Agoda reps are incompenet, and Agoda didnt give me refund at all, instead disabled my capability of writing a review for these condo scammer owners with fake names" Rosalie & Debbie from R&D Stay Services! These scammer owners called the ops on me, kicked me out and kept my deposit and Agoda help them instead of me!
AVOID Agoda but definitely do not book R& D Stay Services