Donnie W.

Folks, just read the review sites concerning GolfNow (now known as GolfPass). Yelp gives them 1.5 of 5, Sitejabber 1.4 of 5, Trust Pilot 1.3 of 10, Complaintsboard 1.0 of 5, and Better Business Bureau 1.0 of 5 with 63 BBB complaints against them! If that doesn't tell you all you need to know, then beware you'll be the next person they take advantage of. They've obviously been feeling the heat so badly, they're changing their name from GolfNow to GolfPass to hide their past sins. I've found many golf courses can't stand them, just ask the pro at the course.
I just got shafted after my GolfPass tee time reservation was cancelled. The initial reservation says "You are responsible for payment of greens fees unless: 1) you cancel your reservation prior to the tee time via GolfNow OR 2) the course is closed due to weather." I cancelled our tee time 5 hours before the tee time (complying with the first criteria). I did it on their app site as required due to rain that day. With my status as a VIP Member and with the "No worry cancellation policy" (paid for in my dues) they still won't refund my tee time charges. Start to "worry" when you deal with this outfit.
I too, like many of the people who've complained, was told I was grandfathered in at the $99.00 VIP level price until they decided to scrap that price and charge VIP's - $199 a year! For this aggravation, and as a senior with grandchildren, I don't need to be "grandfathered" in by this outfit. Seniors should especially beware!
Customer "No Service" is what they are all about. Ripoff.