I tried three different masks before I just went back and ordered my old nasal mask. I had a full face cushion but no headgear or mask. I didn't get the mask but did get a cushion. I currently go thru chin straps about every 30 days, and unfortunately they don't work that well as they slip during your sleep. Overall, I was satisfied with the good service from Alexis. He was very patient with during the whole process, If I had one thing to add, it would be to add Medicare as a primary insurer.