Do not shop at this site! I returned an item for refund on 12/9/13; they acknowledged receipt on 12/11/13 and said refund would take 2 weeks. Month goes by; emailed them 2 times and no reply. Called my credit card company and received a credit from them. I deactivated my Fancy account. Then 2 days later received email from Fancy and they sent me a $20 gift card, but can't use because account is deactivated. I used live chat and they assured me that customer service would get back to me the next day... they did not. I FEEL FANCY.COM IS A SCAM. DO NOT SHOP HERE!