I have ordered numerous items over the last few years from Discount Mugs and have always been pleased with the quality of the product and the customer service. I don't even shop around anymore, if I know Discount Mugs has what I am looking for then I just go straight to their website, find exactly what I want and place my order. This week I purchased some last minute tote bags - then changed my mind about which ones I wanted, changed my artwork - made a real mess but Oscar Torres in Customer Service took great care of me, kept my order straight and helped me to expedite the shipping so they arrive on time. I love working with Discount Mugs and will do again and again!
Thanks for your support.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).
So when your apply a discount or there is final sale iems, the shipping fee after all this is less than $99, it will apply. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
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