We have been running around in circles for weeks disputing a bill for services we never ordered. After months they finally sent a technician to our home and it took him 2 1/2 hours to fix multiple problems with our service. Their system kept ordering services that we never ordered! They won't give us a credit either! I am going to cancel my services and find another provider. They are the worst cable TV company ever. They would rather a customer leave than give them credit for something they never ordered -- that's the most foolish business model I've ever heard of!