Unfortunately due to the current situation we couldn't stay at our hotel. It was a free cancellation which I requested on the 23 May. I still havent received a refund which is now exceeding the 90 day refund policy.
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I tried to cancel my hotel booking today, as it is the last day free cancellation. The hotel had...
Took my money and never honoured the booking and still holding the money. Stick to the tried and...