I placed an order on 22nd November and today when I tried to chase my order I found there was infact very little infomation on the confimation. When I went on the http://www.totougg.com. I then clicked on track order, no page displayed. Somehow I ended up directed to the Official Ugg Website and when I spoke to them on live chat and they confirm they have had lots of people chasing the same order no or similar. This is a SCAM. I have phoned my credit card co and they are referring to Fraud Dept. Do Not Order from this website. (It looks remarkably like the official UGG Website.