Donna H.

If I could give no stars I would. When calling for a repair, at 1st they were good about sending a technician. Then the past 3 years their customer service said they would send the parts needed. I said I needed a technician to do the work. They told me that the directions and the tools would be sent to do it. I told them I live by myself. They told me to find someone to do it. I told them I didn't have anyone nearby to do it. They were very rude. So this year I called medicare to find a list of names that deals with medicare and told them what happen with Hoveround. I found someone that was close to me. Got my new chair last week. They sent one of their technicians to evaluate me. And I got the wheelchair of my dreams. Now Hoveround sending me updates for me to get a new chair with them. Like crap I will.