Donna H.

I rented a tow dolly for are car. After arriving at the pick up site for the truck and tow dolly I went in and paid for both. The guy came out to help but the car on the dolly. My boyfriend said it wasn't going to work cause the car was to low to the ground but the guy insisted it would he tried 3 times and finally after the last night he got the bumper stuck and had my boyfriend back it off which damaged the whole passenger bumper. I then said I didn't want the dolly. After we got to are new place I called the main office the lady told me they will write up a report and someone would get back to us in 48 hrs. A week later I called and this lady said they are not responsible for the damage and my boyfriend was at fault for the damage to the vehicle. Now we have to come up with a thousand dollars to fix the damage. Not happy with them at all. I even took at extra insurance for the car