Donna E.

August 18,2023 I was taken by ambulance to Banner Baywood Hospital in Mesa, Arizona for what would become an 11 or 12 day surgery and recovery from gallbladder surgery. While there I noticed many Certified Nurse Assistants (CNAs) and very few nurses. My surgeon's report on my patient portal indicated he dropped my gallbladder and it burst during surgery and it required him to retrieve all the gallstones and flush out my body cavity with water. Post op, I was whisked away many times for testing with no idea what was going on. CNAs couldn't agree on my IV fluids; some took me off them, while others put me back on them. I was not allowed to shower during my stay except for one CNA who allowed it; probably without permission. After showing that I could walk two laps around the ward, they finally let me go home on the last day at 5 pm. Other gallbladder patients had gone home after two or three days; I was kept 11 or 12. Before I left, a nurse who had befriended me whispered, "Don't come back here again." It was a warning and I recognized it as such. I thanked her and hugged her goodbye.