Donna D.

A friend gave me a printed Entertainment coupon book last Christmas (2021) and it had a lot of very useful coupons. I wanted another one for this year but they don't print it any longer. You have to sign up and use the digital version app on your phone. I thought, okay, that's more convenient than looking through the book and cutting out the paper coupons. So I signed up for the free 1 month trial and chose the $24.99 annual fee for at the end of the trial period. Within hours, after looking through the app and realizing that there was absolutely nothing on the app that I would use, I attempted to cancel the free trial and reject the annual membership. There was NO WAY to contact them. I googled the phone number, I went into there website on my computer to try to cancel and I finally found a "cancel membership" link. Guess what? It didn't work. It asked you for a membership number and more information that wasn't provided when you signed up for the app. I tried to find my membership number by activating the membership but it wouldn't even activate the membership. I tried contacting them through the confirmation email that I received after signing up. I tried to contact them via their contact us page on the website. Neither worked as I just got charged the $24.99. I disputed this through my bank. Unfortunately, unless I cancel my card and get a new one, I will have to deal with disputing this again next year. This new digital platform is a complete scam. Do not sign up for it.