I signed up on Eharmony a few years ago and I had a good experience but I signed up again last month and it is a total waste of money and time. There have been no real matches that I have received and alot of the matches that I am receiving have been the same people that I received a few years ago when I was on the site.
Dear Donna, thank you for your feedback. We're sorry to hear that you have not been happy with your matches. Just so you know, unless someone has opened multiple accounts (which is a violation of our Terms and Conditions), it's actually not possible to matched with the same person more than once. If your account was never closed from a few years ago, you may just be seeing those old matches on your Match list since they were never blocked. We'd be more than happy to take a look at your account and also try and help resolve whatever other match concerns you have. Please just email us at membercare@eharmony.com from the email on your account and include the details of your concerns.