I had nothing but problems with this company from the first draft on. At first they seemed very pleasant and professional. HOWEVER, as soon as the draft was presented and I took issue with the fact that the paper was to be written for a college level course and it was on a 4th grade level, everything went down hill quick. This company is a total scam. They do not stand behind their work, they do not guarantee their work, they do not have qualified writers, and they are rude and unprofessional. IT is astonishing.
Hi Donna,
If you have had an unpleasant experience, we are sincerely sorry and wanted to reach out. What you described is really not indicative of our company, so we would like the opportunity to see if we can turn your experience into a positive one. Can you email support@ultius.com with your order number at your earliest convenience? In the subject line, ask that the representatives forward your email to our Customer Support Manager. She’ll be more than happy to look into your order and assist by working towards offering either a refund, credit or some other form of resolution.
We look forward to hearing from you.
Thank you,
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com