Donna B.

It's sad that I thought I was calling the The airlines to change my reservation and actually called Smart fares tools. Christopher Answers the phone never tells me that hes not with United Airlines but instead When I tell him that they have the wrong date on my reservation he says he couldn't change it because all the seats were sold for the actual date that I was supposed to leave New York City. Then he goes to tell me that he found 2 seats he could hold but I had to pay $350 For the seat other than that I had to wait 7 more days before I could take a flight back home to Mississippi. I paid the $350 to take the flight and wait it On the E ticket 2 hours later after receiving the E ticket he Carl's back in state that my tickets had been canceled And I can't pay an additional $225 per person and leave A-day early then the day that I was I was supposed to leave. I finally reached United Airlines and was told that whomever I had called had canceled my reservation which was originally through a 3rd party name justfly.com. As you know it was all Christopher trying to Yet me to make a reservation with his company Smart tools.com so that he could get the commission. Thanks to the United Airlines representative I was able to Recover and not have to pay a penny again. When I called Christopher And told him what I knew that's when I was given a refund... and he was still trying to lie..