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Don M.

Contributor Level

Total Points
80

1 Review by Don

  • Kitchen & Bath Authority

3/20/18

I ordered a large vanity, which arrived quickly and was shipped carefully packaged and handled. In fact, the shipper they hired to deliver the shipment actually helped me unpack and inspect the delivery, something I've not had happen with other shippers.
The price for the vanity was not the lowest, and I did have an issue with the included faucet having a finish I could not use (chrome v. brushed nickel). I ended up purchasing a replacement at my expense. I will say, their customer service team worked with me on this issue in a very professional manner. Lesson learned, be sure to read the fine print in the specifications.
I have more coming from K&B this week, and I am expecting the same good treatment.

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