We had our house for sale in Calgary and instead of worrying about doing dishes we bought a couple containers of paper plates. We sold the house but didn't use the second container full of plates. It was 15 days and the store policy is 14 days for a return. I told them we were moving and we're going to buy road snacks in the store anyways after returning the unopened product. No dice. I'll miss Calgary but not this store where they have zero compassion even for a long time supporter of their store. If you want better customer service look to another store, definitely not No Frills.