I am new to this type of sale so I didn't know what to expect and I was a little nervous. I worked with Bobby. Bobby explained every part of the process and me feel at ease. He led me through the ordering process and always answered my calls and contacted me immediately when I emailed him with questions. Honestly, I never had better service. It took 2 days for my shipment to arrive from New York. I live in Illinois. When I opened the boxes I was rewarded with high quality new items that I know I can get a good return on. All I have to say is thanks and I will be back.