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Donald T.

Contributor Level

Total Points
80

1 Review by Donald

  • CARiD

5/17/19

Please beware don't not buy wheels and tires from CARID I bought wheels and tires package on 01/28/2019. When I bought them I was told that the chrome finish has a year warranty and that they would work with us if we have any problem with the product. I didn't put the wheels and tires on until the end of February. I washed they with regular soap nothing harsh ever time I drove my car. Yesterday I noticed that they were pitting on all four wheels. So I called them up sent them picture be that they are only two months old the lady said she agreed this was a issues and that she would call me back today. Didn't here from her so I called and they tell me that because I live in new England that they are not going to fix this even though this car is barely driven around and has never been out in any bad weather or bad roads. I should have went with my first instinct. I wasn't going to buy from them because I was worried about something like this happening, and Frank the sales person told me that we would not have any problem if had any issues. Don't buy from them unless you want to get ripped off. 3000. 00 dollars gone was going to buy more products from them to finish remolding my car but they just lost a lot of money.

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Carid C. – CARiD Rep

Dear Donald,

We appreciate your review and feel truly sorry that your experience was not successful.

Could you please reach me out directly at alison.rh@carid.com, so I could locate your order in the system and check if the better solution is possible.

Look forward to your reply.

Sincerely,
Consumer Relations Team at CARID.com

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