My wife loves flowers. I normally buy locally, but when I saw a picture of some roses from 1-800-flowers, I took a chance. First, the prices were veiled at best. Discount then add fees. Mention flex shipping is free then add shipping. My $30 order became $60. So then, my wife says the roses look terrible, and they did. They were cut staggard, the petals were limp and they smelled funny.
So, I complained on their facebook page. A pop-up asked me to IM them to get help. I did and was asked for my #, name, recipient name, and delivery date. As of writing this review, that was 7 minutes ago with no response.
Do not order from here, you can get more for less from a local florist.
P.S. The wrote back that the order was delivered today. Very helpful
P. P. S, you can see in the pictures what I ordered and what arrived.