Donald M.

Bought a pair of shoes, took awhile from StockX to receive the product for seller, over the course of a month or so only received 2 emails saying there was a delay and don't worry. I had to ask what's going on with the order found out the product never made it to StockX and was waiting on nothing. I probably would've waited longer if I didn't reach out. Customer service was good and StockX offered a discount on the next order for the inconvenience which is appreciated. Over the course of another month trying to purchase a pair of shoes, it took 3 tries to get the product to StockX. It's unfortunate to see a email saying order has been cancelled and try again. Never had this problem with StockX till now. StockX needs to do better in terms with updating customer with info on the order rather a generic email saying the obvious.