Having ordered a tray of cans of special dog food suggested by our Vet for our dog suffering from Pancreatitis, I belatedly realised he will eat nothing but plain cooked chicken whilst suffering this painful condition and today contacted Pet Circle to see if it was possible to return the tray of cans for a refund. Not only was the cash refund in my PayPal account within the hour but I was stunned to receive the suggestion that instead of having to go to the expense of returning the items to the company, that I donate the goods to a local animal rescue centre of my choice. Pet Circle will certainly be the top of the go to list for pet related purchases in the future. Amazing service as was that of their delightful Customer Service representative "Sam", an asset to any company in her said capacity. A huge THANK YOU Pet Circle.