Their online delivery and order service is the most awful that I have ever seen.
I ordered a shiseido ibuki cream and after 3 days waiting I realized that my package has been returned because of incorrect info.
When I asked them to resend me the package with correct adress thay told me that my order is out of stock and they have to refund.
After 3 days!
I will never order online from sephora and i will try to buy directly from Shiseido.