As others note, the customer service is terrible. I ordered joint chewables and have not heard a word in over 5 days.
I wouldn't order from them simply because they don't indicate on their site what is in stock and what isn't. Apparently the chewables are in backorder with no timeline??!!
In addition on their communications they don't indicate the customer service number or email. You gotta dig, which is always a bad sign to me.