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We have a decent experience with GetOrchard. The shipping was fast and the customer service was also good. We got a personalized response when we bought up the issue.
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BE AWARE! That the photos you see on the website is not the actual physical unit you'll be getting!
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I purchased an iPhone 5S for my wife over the Christmas and the website listed it as "very good condition". However, when we got the actual unit, it was far from "very good".
The iPhone 5S has a significant dent on the top right corner, a couple of scratches in the back and finally, dust in the front camera len (I don't even know how it is possible to get dust in there).
Overall, the shopping experience is decent, I just wish I knew that GetOrchard defines "very good condition" as having a dent on the phone and scratches.
They responded promptly and extended our 30 days no risk return to 45 days. We're still left feeling a bit ripped off. We will buy again in the future if need arises. But just change our expectation for our next buying experience.
Dominic L.'s review of Orchard earned 3 Very Helpful votes
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