AWFUL SERVICE! I will not use this company ever again. I sent them two VHS tapes and one DVC, the two VHS tapes were returned with DVD copies as requested, the DVC was missing with no copy. I rang them on numerous occasions (at no time did they ever ring me) to find out what had happened to it and they were totally clueless and said all they could do was replace the cost of the blank DVC, which incidently I never received. I lost an irreplaceable video of my father.
DON'T LET THEM LOSE YOUR PRECIOUS VIDEOS.