Doe S.

Urbanog is a horrible HORRIBLE site! I bought a pair of heels for $80. & it took them 6 days to process, JUST TO PROCESS a pair of shoes. I canceled my order because I knew they would t arrive on time. I had to email then because when u called, no one ever answered. They then emailed me 2 days later saying that my package was shipped, & ignored the fact that u cancelled the order! The then told me that I had to ship the package back to get a refund. I did so. IN THE ORIGINAL BOX, & ON TIME! They then ONLY GAVE ME LESS THAN HALF MY MONEY BACK! They stole $46 from me & refuse to give it back. I lost all that money on a package I didn't even want. I filed a dispute with my bank & they said "She does t deserve her full refund" HOW NOT? Everything was returned in perfect condition! They SUCK. Never shop with them. They are a scam