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Dodo M.

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Experience: Clothing & Fashion

Member since November 2019

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1 Review by Dodo

11/16/19
Ordered jacket in mid October and still waiting!!!

Tracking says shipped but always says location unknown/unavailable.

Sent 5 or 6 emails to Venus. Haven't had a reply to any.

No customer service. Slow delivery, perhaps even no delivery, I am still hoping my item will arrive.

Do not buy from Venus. Try BooHoo - great customer service and super fast shipping!

Tip for consumers: Don't!

heidiv11
VENUS S. – VENUS Rep
Hi Dodo, we apologize that you have not received your package yet and that you have not received replies to your e-mails. Based on the details you have provided, your package may have been lost. We do want to review your information and find a resolution for you. We will be sending you a private message to provide further assistance.

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