D N.

I ordered my daughter's dress and received it in two weeks. Based on this I ordered two wedding dresses. I tried calling them but no one ever answers. Emails are returned with pictures of assistants that are stock pictures of models easily found in a google image search. As a result I grew weary and maintained frequent communication with the company via email, especially after the coronavirus outbreak. I recently got an email reassuring me that I would receive my dresses on time. Then suddenly that same day an hour or so later I got another email stating that material was out of stock (for both totally different dresses) and that I would be issued a refund. Just like that I was left without a wedding dress and stuck trying to find someone that will make one with no time left. I should have been informed a lot sooner that they could not fulfill orders due to the virus and not the very unlikely excuse of the material being out of stock, especially since that would mean they were out of stock for the material of most of their dresses. The reduced price was too good to be true.