Dmitriy R.

We used FlyUs to book our flights to Ecuador from NYC. It was not intentional, Kayak.com redirected us there. Initially, we purchased direct flights to Ecuador and connecting back through Miami. Our flights were changed to connecting in Lima, Peru both ways with all four of us flying on separate fights (with two being minors). They notified us of the change, but I didn't know what the changes were, because their website doesn't show it and their phones are NEVER answered, until my wife called the airline directly and changed all flights. We thought we were done, but no. One day before the flight, we found out that FlyUs cancelled all our flights and we were never notified. We had to buy new tickets directly with American Airlines. I disputed all charges through Amex, but I was just charged again for just one flight out of four a week after the trip. DON'T EVER USE THEM. IT'S A SCAM.