Dmitrii L.

We've had a very unfortunate experience with Slack, since they literally stole our money: back in March, our company's Slack account was inexplicably blocked, leaving us puzzled and frustrated. We attempted to seek clarification, but our inquiries were met with complete silence. Even worse, our request for a refund was blatantly ignored. It's truly mind-boggling how a company can disregard its customers in such a manner.

Desperate for a resolution, I resorted to reaching out to them via email, providing detailed information about our predicament. Surprisingly, they responded promptly. However, as soon as I mentioned the account blockage and the outstanding refund, their replies abruptly ceased. It's almost comical how they conveniently sidestep the issue, leaving us in the dark.

The whole thing has recently reached the peak point of its absurdity: they blocked my Twitter account after I commented on their post about the issues. The irony is that they privately messaged me, only to fall silent once again when I questioned the reasons behind the account blockage and the timeline for refunding our money. Take a look at the screenshot below for proof.

I strongly advise against dealing with these thieves. Their customer support is terrible; they simply ignore emails and dismiss customer concerns. It's the worst support I have ever encountered, and I've dealt with many companies around the world, so I have something to compare it to. Avoid this company of liars and thieves!