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DO NOT BOOK WITH THIS COMPANY.
Needed to cancel my flight and there is only a bot to contact. It will tell you you can cancel and be refunded but the flight stays active and no confirmation email is sent. If you try to use the cancel button it gives an error message 'Oops there is an error.' I tried to contact though the web form and it took until the next day for someone to get back in touch. By that time it was 'too late' to get a refund. There is no number to contact. Just bots. Lost $1300. Shameful business model
Tip for consumers:
Their entire policy is a lie
Products used:
Flight
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Absolutely terrible experience with Budget Air. I booked a flight and needed to make a...
This company a $#*! in stupid company. They issue duplicate tickets, cancel flights, change...
