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Dixie D.

Contributor Level

Total Points
94

1 Review by Dixie

  • Nerdify

7/10/18

I consulted gonerdify with a paper and presentation and gave them 4 days to work on this. They handed me the paper and presentation on the day it was due and it was done incorrectly. I clearly specified what was not done correctly and gave them the rubric again and somehow it was done incorrectly yet again. I then requested a refund and they only refunded my presentation but forgot that the paper was also done incorrectly. So I could have some rectify this it would be a better customer service experience.

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Helen C. – Nerdify Rep

Dear Dixie, we are extremely sorry to hear that you've had such a very frustrating experience! It is the opposite of what we want you to have with Nerdify. From what I see in our client management system, a full refund was issued back to your PayPal account. We will take all measures to prevent such issues from happening in future. We are extremely sorry for all the stress that this issue has caused. Have a good day.

Dixie Has Earned 14 Votes

Dixie D.'s review of Nerdify earned 14 Very Helpful votes

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