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The furniture is very firm. We love it! It's exactly the color I was hoping for. It fits my family dynamic too! Then when we received it there were a couple of minor issues...but my CSR, ELIZABETH amazing! She solved every issue, her service was impeccable! I can't say enough good things about her! Next time I order something I am going to see if ELIZABETH can help me! Yes, she is that great! Her director or manager should promote her to train all their agents! Best service ever! The delivery guys were great too!
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I was skeptical about shopping for online furniture, but 1StopBedrooms eased by concerns and...
My experience was amazing. My couch was delivered safe and in great condition! I couldn't be...
Dear Dionne,
We are pleased to receive your message and sincerely appreciate the time you dedicated to providing us with your feedback. Your ongoing engagement with our company is greatly valued.
In each interaction, we endeavor to maintain the highest service standards that our customers anticipate. Your feedback reinforces our dedication to delivering outstanding quality, spanning from our products to our customer service and delivery.
Throughout the years, we have been committed to upholding a benchmark of excellence in all facets of our operations. Your review serves as evidence of our unwavering pursuit of service excellence. Thank you once more for your positive feedback, and we anticipate the opportunity to continue serving you with the same level of excellence in the future.
Best regards,
Customer Experience Team