The 1st time I ordered from them I received the incorrect items. So I returned it. That process was from HELL. There is no human being to speak to and nothing but automated written emails in response to yours. I finally got a store credit... I wanted my money back but after all the trouble I was defeated and said hey I'll take it. Then months later I decide to use the credit and what Happens I received only partial of my order then its entirely wrong AGAIN. The order slip says one thing the items totally different. WTH! And I'm still waiting I'm my dress and jeans 14 days later... Might I add the quality of these clothes are cheap as hell. Uggghhhhhh so over these damn paid YouTube girls lying to us!