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Completely unprofessional costumer service, after booking the car online costumer service confirm in writing that you will get exactly the same car you booked, however upon pick up you get completely different car and upon raising complaint and showing the proof script from online chat 6 different service agents dosent take you serious but reply that rental cars guaranty only class of the car not a make even seeing that one of the employees confirm particular car. After all this I asked to provide the contact of person incharge i was given the phone number of the costumer service, unacceptable worst service ever.
Dima S.'s review of Rentalcars.com earned 2 Very Helpful votes
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